NDC4 works as an advocate for cable customers. If you have an issue with your cable provider and are a Comcast Xfinity subscriber in the Twin Cities, MN area, start by calling Comcast at (651) 222-3333. If you are a CenturyLink Prism TV subscriber, start by calling CenturyLink at (877) 837-5738.
If you are unable to resolve your question or problem directly with Comcast or CenturyLink (and you live within the cities of Inver Grove Heights, Lilydale, Mendota, Mendota Heights, South St. Paul, Sunfish Lake, and West St. Paul), you may call the cable commission at (651) 450-9891. If you live in a city other than those mentioned above, call your city hall to find your city's local franchise authority.